FAQ

1. What is Main Street Floral?

• Main Street Floral is a family-owned flower shop located in downtown Duncan, OK, dedicated to creating beautiful and personalized floral arrangements for all occasions. We are committed to providing the freshest and most vibrant flowers to our customers.

2. How can I place an order?

• You can easily place an order on our website by selecting your desired floral arrangement, specifying the delivery date and time, and providing the recipient's details. Alternatively, you can visit our shop or call us to place an order.

3. What payment methods do you accept?

• We accept major credit and debit cards, including Visa, MasterCard, and American Express, for online orders. For in-store orders we accept cash, check, and major credit and debit cards. 

4. Can I request a custom floral arrangement?

• Absolutely! We love creating unique arrangements. Contact our florists, and they will work with you to design a custom bouquet that suits your preferences and the occasion.

5. Do you offer same-day delivery?

• Yes, we offer same-day delivery for orders placed before 10:00am on most days. Please check our delivery options for more details or call the shop at 580-560-1240.

6. What areas do you serve for delivery?

• We provide delivery services to the greater Duncan/Marlow area. You can check our delivery zones and fees on our website.

7. How can I track my order or delivery status?

• You will receive an email confirmation once your order is placed and another email with delivery details when your order has been delivered. If you have any concerns or questions, feel free to contact our customer service team.

8. What is your return or refund policy?

• We take pride in the quality of our products. If you are not satisfied with your order, please contact us within 24 hours, and we will work with you to resolve any issues.

9. Do you offer flower subscriptions or bulk orders for events?

• Yes, we offer flower subscriptions for regular deliveries, as well as bulk orders for events and weddings. Please get in touch with us to discuss your specific needs. Or start your subscription now online!

10. How can I contact Main Street Floral for more information?

• You can reach our customer service team by phnoe at 580-560-1240 during business hours, or you can email us at MainStreetFloralDuncan@gmailcom. Our shop is also open for in-person inquiries and visits.